Hi, everyone, Scott Munden here from Huntleigh Group.
Welcome to part seven in our active listening series.
Today’s topic is withholding judgment. And this is a tough one.
We’ve touched on it before in some of our other segments, and it’s really, again, going back to creating some space between that action and the reaction.
And the more narrow that space gets, the less freedom you have to really absorb what someone’s saying. We touched on it when we said giving full attention. We talked about the nonverbal cues. We talked about empathy.
In this case, it’s really difficult to simply listen, especially if that individual’s opinion or perspective is contradictory to what yours is.
Our tendency is to be formulating or be judging in our own mind or kind of already knowing what we want to say or how we’re going to respond. And I urge you to practice not trying to do that. Try to quiet your mind.
Use these other techniques to help.
- Just completely absorb.
- Try to keep an open mind before you then respond.
So that’s your tip for the day. Thanks for watching. We’ll see you soon.