BlackPoint IT Managed Services

Today’s businesses depend on their information technology (IT) infrastructure and operational capabilities to manage essential tasks, from optimizing internal communication to increasing workplace production to delivering effective network cybersecurity. Since each company is different, managers must identify their most critical IT needs and tailor their networks accordingly.

At BlackPoint IT Services, we specialize in process, support, and security strategies that allow organizations to manage their operations more efficiently. Our managed services deliver proactive solutions that keep up with your company’s ever-changing network demands.

Types of Managed Services We Offer

BlackPoint IT uses highly skilled people, automated processes, and innovative tools to deliver continuous service levels to your organization. Our managed services help streamline your critical tasks by ensuring your network, software, and equipment are always available. In addition, our solutions minimize expenses related to infrastructure upgrades because you only pay for the services you need.

Examples of our managed services include:

Managed IT services

Our managed IT services help organizations without a dedicated IT department solve their technology challenges. These services save money by eliminating the need to hire and train internal staff. Our certified professionals can handle issues like data loss mitigation, process deployment, and business continuity to keep your operation running.

Managed IT services

Our managed IT services help organizations without a dedicated IT department solve their technology challenges. These services save money by eliminating the need to hire and train internal staff. Our certified professionals can handle issues like data loss mitigation, process deployment, and business continuity to keep your operation running.

Managed IT services

Our managed IT services help organizations without a dedicated IT department solve their technology challenges. These services save money by eliminating the need to hire and train internal staff. Our certified professionals can handle issues like data loss mitigation, process deployment, and business continuity to keep your operation running.

Managed IT services

Our managed IT services help organizations without a dedicated IT department solve their technology challenges. These services save money by eliminating the need to hire and train internal staff. Our certified professionals can handle issues like data loss mitigation, process deployment, and business continuity to keep your operation running.

Managed IT services

Our managed IT services help organizations without a dedicated IT department solve their technology challenges. These services save money by eliminating the need to hire and train internal staff. Our certified professionals can handle issues like data loss mitigation, process deployment, and business continuity to keep your operation running.

Managed IT services

Our managed IT services help organizations without a dedicated IT department solve their technology challenges. These services save money by eliminating the need to hire and train internal staff. Our certified professionals can handle issues like data loss mitigation, process deployment, and business continuity to keep your operation running.

Managed IT services

Our managed IT services help organizations without a dedicated IT department solve their technology challenges. These services save money by eliminating the need to hire and train internal staff. Our certified professionals can handle issues like data loss mitigation, process deployment, and business continuity to keep your operation running.

Advantages of Partnering With BlackPoint IT ServicesAdvantages of Partnering With BlackPoint IT Services

At BlackPoint IT Services, we aim to establish long-term relationships with each client by delivering crazy-good service without excuses or exceptions. We’re committed to providing reliable, effective, and innovative solutions backed by world-class customer support to small and medium-sized operations, regardless of industry.

With over 40 years of experience delivering top-tier IT solutions, we understand what works. We’ve built our comprehensive suite of managed services to handle your organization’s needs from end to end.

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Discover More With BlackPoint IT Services Today

If you want to learn more about how our managed services can benefit your organization, our knowledgeable professionals can guide you. Whether you need a single IT service or a combined package, we deliver the solutions you need to succeed. Contact us online or call 866-449-0901 today to request additional information or schedule a free assessment.

Frequently Asked Questions

Do you have a dedicated vCIO for your clients?

Yes, we assign a virtual Chief Information Officer for every client.

Do you offer 24/7 IT support?

All our clients, regardless of the kind of service they opt into, receive a 24/7 support from us. They can contact them anytime.

Can you support remote workers?

Yes. We use remote tools to accommodate our clients wherever they are.

What's the difference between break/fix solution and managed IT solution?

Managed IT revolves around being proactive and preventing issues before they arise, while break/fix is more traditional—”you break your technology, we come and fix it for you”.

With the rise of cybercrime, a break/fix strategy isn’t feasible. Having a managed solution proactively prevents cyberattacks by keeping your systems up to date and secure.

What is included in managed IT services?

A managed service provider ensures your data operations, network security, cloud security, policy management, and infrastructure management are well taken care of.

Such services may include:

  • Server management
  • Network management
  • Cloud infrastructure management
  • Virtual CIO
  • Service desk
  • Disaster recovery
  • Security and compliance

What type of assessments do you offer?

We have different types of assessment depending on the service.

  • Cybersecurity Assessment
  • Network Assessment
  • Carrier Audit
  • Cloud Assessment

Do you provide a full service?

Yes. BlackPoint IT offers patch management, workstation optimization, asset reporting, and advanced anti-virus, spyware, and adware management tools.

We provide full IT services catered to your business needs. Moreover, we have vCIOs who will be with you in every step of your decision making process.

What happens in a Managed IT assessment?

We provide you with a comprehensive look at how your systems and infrastructure are functioning. First, we’ll schedule a 30-minute call with you to identify your goals in doing the assessment.

Once we’re aligned on the desired outcomes, we will conduct a penetration testing to identify your vulnerable and outdated systems.

Afterwards, we’ll discuss the findings and issues that need immediate attention.

How is IT consulting different from managed IT?

For both consulting and managed IT, professionals help you determine the best business technology that fits your needs. However, in terms of the implementation of future technologies in the long haul, managed IT services can make them happen for you by developing a long-term relationship that keeps your technology working well every day.

Why use managed IT services?

Most organizations use managed IT services because modern cybersecurity and technology management are a pain in the neck. Securing your organization’s devices and network require constant attention at the most minuscule level on a daily basis.

Even if you have an in-house IT team to put out fires, it’s still not enough. Managed IT provides you with comprehensive technology management that ensures compliance and security across operations, including endpoint security, network security, cloud security, and policy management.

Identify your system and
infrastructure vulnerabilities.